Shipping policy

SHIPPING POLICY

Last updated: September 17, 2026

At ELVAR, we want your shopping experience to be simple and reliable from the moment you place your order until it arrives at your door.

Please review the information below regarding order processing, shipping, delivery and tracking.

1. ORDER PROCESSING

Once your order has been placed, you will receive an order confirmation at the email address provided during checkout.

Orders typically require 1 to 2 days for processing before they are shipped.

Processing times may occasionally be longer during:

High-demand periods
Sales and promotional events
Public holidays
Product launches
Unexpected fulfilment delays

Once your order has been shipped, you may receive a shipping confirmation containing tracking information where available.

2. SHIPPING & DELIVERY TIMES

Estimated delivery times vary depending on the destination, product availability and shipping service used.

Our typical estimated delivery timeframe is:

4 to 7 business days after dispatch.

Please note that delivery estimates are provided as guidance and are not guaranteed delivery dates.

Delivery may occasionally take longer due to circumstances outside our reasonable control, including customs processing, carrier delays, severe weather, public holidays or unusually high shipping volumes.

3. SHIPPING COSTS

Shipping costs, where applicable, will be displayed during checkout before your order is completed.

If your order qualifies for free shipping, this will be clearly displayed during checkout or as part of the applicable promotion.

Any shipping promotion is subject to the terms displayed at the time the order is placed.

4. ORDER TRACKING

Where tracking is available, tracking information will be provided after your order has been dispatched.

Please allow some time for the tracking system to update after receiving your tracking details.

Tracking information may occasionally take 24 to 72 hours to display the first update after dispatch.

5. MULTIPLE PACKAGES

In some cases, products from the same order may be shipped separately.

If this happens, you may receive your order in multiple packages and at different times.

Receiving one package before another does not necessarily mean that an item is missing from your order.

Where available, separate tracking information may be provided for each shipment.

6. INCORRECT SHIPPING INFORMATION

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please carefully review your:

Full name
Delivery address
Postal or ZIP code
Apartment or unit number, where applicable
Telephone number
Email address

If you notice an error after placing your order, please contact us as soon as possible at:

weareelvar@gmail.com

We will try to assist before the order is processed. However, once an order has entered fulfilment or has been dispatched, we may not be able to change the delivery information.

ELVAR cannot guarantee successful delivery when incorrect or incomplete shipping information has been provided by the customer.

7. DELIVERY DELAYS

While we aim to have all orders delivered within the estimated timeframe, occasional delays can occur.

Possible causes of delays include:

Carrier disruptions
Customs processing
Severe weather
Public holidays
High shipping volumes
Incorrect or incomplete delivery information
Events outside our reasonable control

If your order is taking longer than expected, please check your tracking information first.

If you still require assistance, contact us at weareelvar@gmail.com.

8. CUSTOMS, DUTIES & TAXES

International shipments may be subject to customs procedures, import duties, taxes or other charges depending on the destination country.

Where such charges apply and are not already collected during checkout, they may be the responsibility of the recipient.

Customs requirements vary between countries, and ELVAR does not control charges imposed by local customs or government authorities.

Customers are encouraged to check applicable import requirements in their destination country before ordering.

9. LOST OR MISSING PACKAGES

If your tracking information indicates that your package has not moved for an extended period or you believe your shipment may be lost, please contact us at: